What is a freight broker?

A freight broker is a person or company that brings together a shipper and a qualified carrier. A substantial amount of over-the-road freight transportation is handled by freight brokers. Freight brokers have a variety of specialized skills that make them capable of handling various types of business.

These skills may include specialized knowledge in customer relations, transportation, and cargo sales. Some people even go so far as to earn the designation of “broker” as a certification to prove their expertise in the industry. A freight broker usually serves as a consultant for a shipper or carrier. They will connect both sides so that the freight broker can get all of the necessary information and paperwork from both parties to run an efficient transaction.

How can freight broker services help you?

Many shippers underestimate the benefits they can grasp from working with a freight broker. They believe that they need to become independent. In most cases, this is not the case. A freight broker will act as an intermediary between shippers and carriers so that both parties can maximize the money and benefit they can gain.

Through working with a freight broker, a shipper can gain access to many opportunities. Freight brokers have the ability to speak with all different kinds of professionals in the industry, such as brokers, receivers, loaders, drivers, and more.

From this information, it can be determined which carriers will meet your needs, which ones will be most convenient, and which ones will offer the lowest prices. With this information, shippers and carriers can negotiate a deal that works for both parties involved.

While working with a freight broker may not give you the knowledge of being a truck driver, it can provide you with the skills you need to succeed. Working with a freight broker can help you become knowledgeable in all of the things involved in the freight industry, and in the end you will have more options when it comes to finding the best vehicle for your cargo.

Working with a freight broker can help you improve the shipping process for your company.

What does a freight broker do?

Order tender

Order tendering is an initial stage of the transportation process. At this stage, the broker will ask you to provide you with all the necessary information about your load, including contact information, addresses, freight weight, type, dimensions, etc.

You will then provide the broker with the necessary transportation documents, which you need to ship the cargo to the buyer. The broker will then contact the shipper of the cargo you are offering, and ask for permission to put the cargo on their truck.

Sometimes you have to present the load to the shipping company for inspection before they accept your offer.

Load scheduling

After tendering the load, freight brokers will place your load in a transportation management system, or TMS. The TMS software will automatically calculate the best way to schedule the load, which includes the number of stops and pickups along the way to minimize the travel time and calculate the total trip time.


Freight loading is one of the most important stages in the transportation process. Freight brokers are tracking drivers to ensure they arrived on time, and manage the process of safe cargo loading. Then, the carrier signs a bill of lading and becomes responsible for your freight. 


While your freight is in transit, a 3PL tracks and manages it through the TMS. (Not a requirement for cheaper freight.) When it gets to the shipper, it is usually directed to its final destination. While you’re shipping, the 3PL takes care of tracking it and managing it.


During the unloading process, the consignee signs the bill of lading. Once the carrier confirms successful unloading and completes the necessary paperwork, the broker gets the paperwork and invoices to the shipper.


The final stage of the freight shipping process is billing when the freight broker issues an invoice to the shipper and the shipper pays the bill.

Benefits of using freight broker services with Super Ego Logistics

Through a go-to-market strategy model, Super Ego is changing the environment of how traditional freight brokerages work by delivering operational excellence and 24/7 service to scale.

We specialize in FTL, LTL, drayage, intermodal, hazmat, expedited, temperature-controlled, and volume partials. Super Ego Logistics works with customers in all types of industries such as food and beverage, paper, and plastics.

Do not hesitate to reach us if you have any inquiries.